Support – Customer Success Team
Supporting you with our Customer Success Team
It is more than support. A dedicated team that can jump on calls, go on-site, assist with implementations, and spend time on complex problems.
Support Done Right.
Our customer success team is committed to the success of your business, developing long-term strategies in line with your business goals and dreams, whilst delivering the best possible customer experience.
With deep technical knowledge in ERP’s & end-to-end manufacturing, automotive aftermarket, and distribution technology solutions from configuring products to delivering them to your customers’ door, we cover every piece of technology your company uses along the way.
Delivering on success.
We value your time, that is why we have developed and continually redefine our processes to focus on efficiency and getting the right solution to you faster. Using customer metrics we are able to help uncover emerging trends and opportunities to enhance your products and improve your customer experience.
Providing leading levels of industry support is at the forefront of every day for our customer success team. We keep your applications up to date and fully optimised, enabling you confidence in having your business running smoothly and without interruption.
The future of your business is just as important, actually we like to think of ourselves as partners in your success. We derive great value from helping our customers achieve their best.
How BrainSupport works for you
- Log and track issues anytime, from anywhere
- Login to see real time status updates on all tickets
- Chat directly with our support team
- Automated monitoring
- Register for training support with our specialised training consultants
Manufacturing
